Customer-focused technology

Customer-focused technology: High-tech hospitality in action

Tech-ing the lead: CitizenM hotel in London places technology at the heart of the customer experience

For the final part of our technology special feature, BigHospitality checked in at one of the country’s most high-tech hotels to bring you an exclusive video report on the business benefits of customer-focused technology.

Teching advantage: All-in-one apps can be targetted at customers before, during and after their visit

Customer-focused technology: Complete control

From mobile ordering to mobile POS systems and the provision of Wi-Fi, technology is has a big impact on customer experience

Customer-focused technology: Smart experiences

Mobile minds: customers now expect to be able to research, book and pay for services online

Customer focused technology: Going mobile

More Customer-focused technology