How to manage your hospitality business’s online reputation

How to manage your hospitality business's online reputation: Your website

Your website should be the shop window for customers, linking up with social media and enhancing the business's reputation

In the consumer-led world of hospitality, it is easy to underestimate the power of the internet. But with well over a million Google searches for ‘London hotels’ being made every month in the UK, and an ever-increasing number of restaurant bookings made online, an effective website can be crucial to a business’s success.

Ensure you manage your business's reputation online by monitoring and responding to what's being said on social networks such as Twitter

How to manage your hospitality business's online reputation: Social media

With an increasing amount of review websites on the market, how can your business constantly monitor what customers are saying about it?

How to manage your hospitality business’s online reputation: Review websites

When anyone can practically write anything about your business on the web, what can you do to monitor it and deal with negative posts?

How to manage your hospitality business’s online reputation: Why you need to watch the web

More How to manage your hospitality business’s online reputation