Service

Unite to hold fair tips protest outside Fortnum & Mason

Unite to hold fair tips protest outside Fortnum & Mason

Fair tips campaigners from Unite will gather outside Fortnum & Mason later today (Thursday) in protest at what they say is a 'Scrooge-like' raid on staff wages and service charge payments at the luxury store's restaurants. 

How restaurants approach service

Front-of-house focus: The new order of service

The Queen presents the 2016 Gold Service Scholarship Award

The Queen presents the 2016 Gold Service Scholarship Award

Diners feel independent restaurants are better at making them feel welcome than chain restaurants or gastropubs

Independent restaurants seen as 'most welcoming'

Spotlight on Service

Service hiccups: Gold Service Scholarship finalists 2015

Kellie Rixon (inset) believes service should be regarded as a meeting between two people

Kellie Rixon of Macdonald Hotels: Good service is a conversation between two people

Raymond Blanc: Service is no longer about servitude

Raymond Blanc: Service is no longer about servitude

Paul Ainsworth at Number 6: Good service is about 'care, communication and balance'

Paul Ainsworth at Number 6: Good service is about 'care, communication and balance'

Spotlight on service: How do you define good service?

Spotlight on service: How do you define good service?

Service Tips Spotlight on Service

Service Tips: Gold Service Scholarship finalists on how to give great service

More Service