The challenge of gathering customer feedback in a fast-paced world

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It’s well-known that gaining feedback from customers about their experience and gathering data about them and their likes and dislikes is crucial to ensuring the success of your business, but what’s the smartest way of going about it?

BigHospitality, in association with InMoment, gathered together a group of Restaurant, Pub and Hotel directors to discuss the key opportunities and challenges facing the industry.

For full coverage of the debate, please download now!


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