Attract guests from all over the globe, tailor your business to their requirements and gain their loyalty

How to personalise the hospitality experience for different nationalities

Add quirky, unexpected details with items found at flea markets or auctions to create character on a budget says designer Sam Stokoe

How to create a boutique hotel room on a budget

Why hospitality should be focusing on the emotional impact of service

Why hospitality should be focusing on the emotional impact of service

How hospitality can prepare for the next business rates assessment

How hospitality can prepare for the next business rates assessment

10 ways to respond to online reviews

10 ways to respond to online reviews

Check all exit and entry points for your business as part of your security review. Photo: Thinkstock.

How to protect your hospitality business against terror attacks

Avoid long queues forming in your restaurant with CST's top tips

Four ways to manage a restaurant queue

How to make your hospitality business pet-friendly

How to make your hospitality business pet-friendly

How to create a tea menu

How to create a tea menu

10 tips for successful al fresco dining

10 tips for successful al fresco dining

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